Finance - Bureau of Revenue Collections
Online Payments and Account Lookup
Baltimore City now offers customers the ability to pay online via credit card or a personal/business checking account. Online payments are available 24 hours a day, 7 days a week. Avoid the lines and pay online!
Checking account payments are FREE! Please have your checking account number and routing number ready.
Credit card payments require a Convenience Fee.
View our NEW and LOWER fee schedule
Please have your credit card number available.
To begin, look up your account information by clicking one of the links below. Once you look up your account information, you will be re-directed to a secure payment site.
TELEPHONE PAYMENTS
Credit card payments can be made over the phone. Please call the City's payment processing service, ACI Worldwide at 1-877-729-6269. Please note that a convenience fee will be charged for each payment. You will need the following information to use the automated phone service:
- Account Number Information
- Credit Card Information
- Amount of Payment
Note for Vehicle Citations: If you have an old 8-digit citation number, please enter 0 (Zero) before the citation number.
Check payments can be made over the phone. Please call the City's payment processing service, ACI Worldwide at 1-866-397-4609. Please note that there is no convenience fee for this service. You will need the following information to use the automated phone service:
- City Billing Account Number
- Bank Transit Routing number (bottom left-hand corner of your check)
- Bank Account number (bottom of your check to the right of the routing number)
- Amount of Payment
WALK-IN PAYMENTS
Payments can be made in person at the Abel Wolman Municipal Building, located at 200 Holliday Street, Baltimore, MD 21202. Office hours are from 8:30am - 4:30pm, Monday through Friday.
MAIL PAYMENTS
All checks must be made payable to "Director of Finance."
See below to determine where to send your payment:
Type of Payment
|
Address to use
|
|
Parking, Red Light, and Speed Camera citations:
(do not send payments to this address if
your account has been referred to with Penn Credit,
the City’s collection
agent):
|
City of Baltimore
Attn: Parking Fines
P.O. Box 13327
Baltimore, MD 21203-3327
|
|
Parking, Red Light, and Speed Camera citations which have been referred to Penn Credit,
the City’s contracted collection agent:
|
City of Baltimore
Attn: Penn Credit
P.O. Box 17387
Baltimore, MD 21297-1387
|
|
For any of the Following:
Metered Water,
Real Property,
Miscellaneous Bills,
Part Year Bills,
Personal Property, and
Alley, Footway and Street Scape Bills
|
City of Baltimore Bureau of Revenue Collections
P.O. Box 17535
Baltimore, MD 21297-1535
|
|
For any of the Following:
Ambulance Bills,
Civil Citation,
Environmental Control Bills, and
False Alarm Reduction Program Fines & Penalties
|
City of Baltimore Bureau of Revenue Collections
P.O. Box 17119
Baltimore, MD 21297-1119
|
|
Residential Burglary/Robbery
Alarm Registration
|
City of Baltimore Bureau of Revenue Collections
P.O. Box 17283
Baltimore, MD 21297-1283
|
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Payments for any other Taxes or Fees:
|
City of Baltimore Bureau of Revenue Collections
Abel Wolman Municipal Building
200 North Holliday Street
Baltimore, MD 21202
|
Contact Us:
Account information is available through our automated telephone system 24 hours a day, 7 days a week, except during maintenance.
Customer service representatives are available to answer your questions between 8:30am and 4:30pm Monday thru Friday.
Please have your account number or bill number ready when calling the numbers below:
Note for Vehicle Citations: If you have an old 8-digit citation number, please enter 0 (Zero) before the citation number.
| Parking, Red Light, and Speed Camera citations |
(410) 396-4080 |
| Real Property Tax |
(410) 396-3987 |
| Personal Property Tax |
(410) 396-3979 |
| Miscellaneous Billing |
(410) 396-3989 |
| Business Licenses and Miscellaneous Taxes |
(410) 361-9690 |
| Alley & Footway Paving, Special Benefits District, Ambulance |
(410) 396-3998 |
| Refunds and Account Adjustments |
(410) 396-3971 |
| Metered Water (payments) |
(410) 396-3988 |
| Metered Water (account investigation) |
(410) 396-5398 |
You may also send an email to the Bureau of Revenue Collections related to any billing or payment questions at BaltimoreCityCollections@baltimorecity.gov. Please make sure to include as much information related to your inquiry as possible (e.g. property address, account number, citation number, license plate number, etc.) to facilitate our research and response.