Water Billing Audits Review Information
We understand the recent concerns raised by the Audits Review of Water Billing. This Audit is one of many steps taken to assess and address planned improvements for the future of customer care, meter reading and billing. If you would like to know if your account was part of the recently reported Audits Review please contact 311 and request a response via telephone or email. A representative of the Water Utility will contact you to let you know if you were part of the Audits Review and if an adjustment has been made to your account.
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If you know the account number, enter only the Account Number.
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If you are searching by Service Address, you may enter any portion of that
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for anywhere within that field. For example, if you enter Blue in the Address
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If all your searches are unsuccessful, please contact the Dept. of Public Works
at 410-396-5398.
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