Finance - Bureau of Revenue Collections

ONLINE PAYMENTS AND ACCOUNT LOOKUP

Baltimore City now offers customers the ability to pay online via credit card or a personal/business checking account. Online payments are available 24 hours a day, 7 days a week. Avoid the lines and pay online!

Checking account payments are FREE! Please have your checking account number and routing number ready.

Credit card payments require a Convenience Fee. View our NEW and LOWER fee schedule . Please have your credit card number available.

To begin, look up your account information by clicking one of the links below. Once you look up your account information, you will be re-directed to a secure payment site.


TELEPHONE PAYMENTS

Credit card payments can be made over the phone. Please call the City's payment processing service, ACI Worldwide at 1-877-729-6269. Please note that a convenience fee will be charged for each payment. You will need the following information to use the automated phone service:

  • Account Number Information
  • Credit Card Information
  • Amount of Payment

Online check payments can be made over the phone. Please call the City's payment processing service, ACI Worldwide at 1-866-397-4609. Please note that there is no convenience fee for this service. You will need the following information to use the automated phone service:

  • City Billing Account Number
  • Bank Transit Routing number (bottom left-hand corner of your check)
  • Bank Account number (bottom of your check to the right of the routing number)
  • Amount of Payment

WALK-IN PAYMENTS

Payments can be made in person at the Abel Wolman Municipal Building, located at 200 Holliday Street, Baltimore, MD 21202. Office hours are from 8:30am - 4:30pm, Monday through Friday.

MAIL PAYMENTS

All checks must be made payable to "Director of Finance."
See below to determine where to send your payment:

Type of Payment

Address to use

Parking, Red Light, and Speed Camera citations:
(do not send payments to this address if your account has been referred to with Harris & Harris, the City’s collection agent):

City of Baltimore
Attn: Parking Fines
P.O. Box 13327
Baltimore, MD 21203-3327

Parking, Red Light, and Speed Camera citations which have been referred to Harris & Harris, the City’s contracted collection agent:

City of Baltimore
Attn: Harris & Harris
P.O. Box 17387
Baltimore, MD 21297-1387

For any of the Following:
Metered Water,
Real Property,
Miscellaneous Bills,
Part Year Bills,
Personal Property, and
Alley, Footway and Street Scape Bills

City of Baltimore Bureau of Revenue Collections
P.O. Box 17535
Baltimore, MD 21297-1535

For any of the Following:
Ambulance Bills,
Civil Citation,
Environmental Control Bills, and
False Alarm Reduction Program Fines & Penalties

City of Baltimore Bureau of Revenue Collections
P.O. Box 17119
Baltimore, MD 21297-1119

Residential Burglary/Robbery
Alarm Registration

City of Baltimore Bureau of Revenue Collections
P.O. Box 17283
Baltimore, MD 21297-1283

Payments for any other Taxes or Fees:

City of Baltimore Bureau of Revenue Collections
Abel Wolman Municipal Building
200 North Holliday Street
Baltimore, MD 21202

Contact Us:

Account information is available through our automated telephone system 24 hours a day, 7 days a week, except during maintenance.

Customer service representatives are available to answer your questions between 8:30am and 4:30pm Monday thru Friday.

Please have your account number or bill number ready when calling the numbers below:

Parking, Red Light, and Speed Camera citations (410) 396-4080
Real Property Tax (410) 396-3987
Personal Property Tax (410) 396-3979
Miscellaneous Billing (410) 396-3989
Business Licenses and Miscellaneous Taxes (410) 361-9690
Alley & Footway Paving, Special Benefits District, Ambulance (410) 396-3998
Refunds and Account Adjustments (410) 396-3971
Metered Water (payments) (410) 396-3988
Metered Water (account investigation) (410) 396-5398

You may also send an email to the Bureau of Revenue Collections related to any billing or payment questions at BaltimoreCityCollections@baltimorecity.gov. Please make sure to include as much information related to your inquiry as possible (e.g. property address, account number, citation number, license plate number, etc.) to facilitate our research and response.


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Contacts


Administration

Janice J. Simmons
Chief
Bureau of Revenue Collections