Bureau of Water and Wastewater
Mr. Jay Sakai, Acting Head
Introduction and Key Contacts
January 1, 2001 to December 31, 2001
to the City of Baltimore’s Bureau of Water and Wastewater’s Water Quality
Report. The City’s water system
has a rich history and legacy of providing the highest quality drinking
water to its consumers. The Water System’s consumers include over 1,800,000 individuals
and numerous businesses, industries and institutions in Baltimore City,
Baltimore County, Howard County, and Anne Arundel County. In addition, the City provides raw water supplies
to Harford County and Carroll County.
The City’s water system is the largest in the State of Maryland
and one of the largest in the Country.
organizational structure that includes the water treatment, water pumping
and water quality laboratory functions of the Bureau of Water and Wastewater
is shown below.
make it easier for city residents to access City services, Baltimore
city recently activated the innovative 311 One-Call Center.
center will be manned 24-hours a day, 7-days a week and provide approximately
300 preprogrammed service categories intended to provide uniform assistance.
Under this program, service requests will be delivered directly to the
field and thereafter tracked to ensure follow-up.
residents should call 410-396-5352 to take advantage of this
in the City government recognize Baltimore's citizens as our customers
and responding to requests for service and assistance embodies one of
our primary missions.
remember, to get City service - any City service - Call 311.